Welcome to RentFund Inc. (“RentFund,” “we,” “our,” or “us”). These Terms of Use (“Terms”) govern your access to and use of RentFund’s website, membership, rent coverage, credit-building services, and related products. By signing up for a RentFund membership or using any RentFund services, you agree to these Terms. If you do not agree, please discontinue use of our services immediately.
1. Definitions
- “Member” refers to any individual with an active RentFund Membership.
- “Membership” means a paid subscription that provides access to RentFund benefits and services.
- “Rent Coverage” refers to funds made available to help Members pay rent in times of financial hardship.
- “Third-Party Lender” means any external financial institution or partner that may provide loans or payment options through RentFund’s platform.
- “Credit Building Product” refers to RentFund’s optional product that reports eligible payment activity to credit bureaus to help improve members’ credit profiles.
- “Loan Agreement” means a separate document governing the terms of any funds borrowed directly from RentFund.
- “Processing Fee” means any service or processing fee charged by RentFund in connection with disbursing rent coverage funds, as described in Section 5.2.
2. Overview of RentFund Membership
RentFund Membership is a subscription-based service designed to support renters with financial tools, educational resources, and access to rent coverage.
Our mission is to help ensure that renters always have a roof over their heads and to provide ongoing financial stability and peace of mind.
We are continuously improving and adding new features for members. Members can stay informed of all updates and new benefits by visiting our website at www.rentfund.com.
3. Membership Features and Benefits
As a RentFund Member, you may gain access to:
- Rent Coverage to help cover your rent payments when unexpected circumstances arise.
- Special Member Rates with reduced or waived fees and flexible repayment terms.
- Priority Processing, with funding available within 24 hours of approval for Members (compared to 2–4 business days for non-members).
- Credit Building Tools to help you strengthen your financial profile.
- Member Perks, including discounts, exclusive offers, and early access to new features.
RentFund reserves the right to modify or discontinue any feature or benefit at any time.
4. Rent Coverage Program
4.1 Intended Use
Rent Coverage is strictly intended for rent payments. Members agree to use funds solely for covering housing-related costs.
4.2 Eligibility
To qualify for Rent Coverage, you must:
- Be 18 years of age or older;
- Be renting a residential property in Canada or United States;
- Provide proof of active lease or rental payment history; and
- Meet RentFund’s internal assessment and verification criteria.
4.3 Address Limitation
Each Membership covers one rental address only. Two or more individuals living in the same property cannot each receive rent coverage for the same address unless RentFund explicitly approves an exception.
4.4 Approval and Coverage Limits
Approval and coverage amounts are determined by RentFund based on your application, payment history, and membership tenure. Coverage limits may increase over time for active Members in good standing.
4.5 Third-Party Lenders
In some cases, RentFund may connect Members to third-party lenders that offer financing or payment plans.
RentFund is not responsible for third-party lending decisions, interest rates, credit checks, fees, or repayment terms.
Approval is solely determined by the third-party lender’s own criteria and policies.
5. Fees, Pricing, and Payments
5.1 Membership Fees
Fees are charged in CAD or USD currency depending on the location where the rental property is located.
- Membership fees are billed monthly or annually, as displayed on www.rentfund.com.
- Fees are subject to change at RentFund’s sole discretion.
- Members will be notified of any Membership fee changes before the start of their next billing cycle.
- Fees grant access to Member-exclusive benefits and features.
- If you cancel your Membership, your access to these benefits will end immediately.
- Membership fees are non-refundable, except as provided under the 30-Day Money-Back Guarantee (Section 8).
5.2 Processing Fee (Rent Coverage)
- Non-Members who receive Rent Coverage funds from RentFund are charged a Processing Fee of 14.99% of the amount disbursed.
- Members who receive Rent Coverage funds from RentFund are charged a Processing Fee of 5.99% of the amount disbursed.
- This Processing Fee is set by RentFund and may be changed at RentFund’s sole discretion at any time. The then-current Processing Fee will be shown prior to disbursement and/or posted on www.rentfund.com.
- The Processing Fee is assessed at the time of disbursement and is non-refundable.
- Members may receive reduced or waived Processing Fees as part of their Membership benefits, as determined by RentFund from time to time.
5.3 Other Fees and Charges
Any additional fees, including late fees or non-sufficient funds (NSF) fees, will be disclosed in the applicable Loan Agreement or at the time of transaction.
6. Loan Agreements and Membership Cancellation
If you receive rent coverage directly from RentFund, you will be required to sign a separate Loan Agreement outlining specific loan terms, repayment details, and applicable rates or fees.
If you cancel your Membership while you have an active loan:
- You must continue making payments as agreed in your Loan Agreement.
- Your repayment terms will convert to the non-member rates and fees, including the then-current Processing Fee described in Section 5.2, as stated in your Loan Agreement.
You may cancel your Membership at any time unless a loan is active, in which case the cancellation will follow the terms outlined in your Loan Agreement.
7. Credit Building and Assessment Products
- RentFund offers optional products to help Members strengthen their credit profile.
- RentFund may report eligible payment activity to one or more Canadian credit bureaus, including Equifax and TransUnion.
- RentFund cannot guarantee that using the credit-building feature will improve your credit score.
- The credit-building feature is available for an additional monthly fee and can be canceled anytime.
- RentFund also offers a one-time credit assessment to provide an in-depth analysis of your credit report and history.
- Pricing for both products is available on www.rentfund.com and may change at any time without notice.
8. 30-Day Money-Back Guarantee (Membership Only)
We stand behind our service. If you are not satisfied with your Membership for any reason, contact [email protected] within 30 days of your initial sign-up.
RentFund offers a 30-day money-back guarantee on Membership fees only if no RentFund services, products, or benefits have been used or accessed during the 30-day period. This includes, but is not limited to:
- Accessing or receiving Rent Coverage funds;
- Applying for or receiving funding from a third-party lender initiated through RentFund;
- Using any credit-building or credit assessment services;
- Redeeming any membership perks or benefits.
If you use any RentFund services or benefits within the first 30 days, the refund policy is void and you are no longer eligible for a refund.
Refunds will be processed within 2–4 business days. This guarantee applies only to Membership fees and does not cover any loan payments, processing fees, or third-party lender products and fees.
9. Refunds, Changes, and Termination
RentFund reserves the right to:
- Modify or discontinue any service, feature, or benefit;
- Adjust Membership pricing or the Processing Fee; or
- Update eligibility criteria and coverage terms.
Any changes will take effect immediately upon being posted on our website. By continuing to use RentFund’s services after updates are posted, you agree to the new Terms.
10. Privacy and Data Use
RentFund collects and processes personal and financial information to verify identity, assess eligibility, and provide services securely.
To learn more about how we collect, store, and protect your data, please review our Privacy Policy at
www.rentfund.com/privacy.
11. Disclaimer and Limitation of Liability
RentFund services are provided on an “as is” and “as available” basis.
We make no warranties or representations regarding uninterrupted access, accuracy, or suitability of our services for any specific purpose.
To the fullest extent permitted by law, RentFund Inc., its officers, directors, employees, and affiliates shall not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our services.
12. Governing Law
These Terms are governed by the laws of the Province of Alberta, Canada, without regard to conflict of law principles.
Any dispute arising from these Terms or your use of RentFund’s services shall be resolved exclusively in the courts of Alberta.
13. Contact Information
For questions or concerns about these Terms, please contact:
📧 [email protected]
🌐 www.rentfund.com